AGREEMENT TO TERMS
These Terms of Use form a legally binding agreement between you, whether as an individual or on behalf of an organization, and Pass-apply-ca.com (“we,” “our,” or “us”), governing your access to and use of this website, along with any related media, mobile apps, or associated platforms (grouped together as the “Site”).
By using the Site, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not accept these Terms, you are not permitted to use the Site and must immediately discontinue any use.
We may occasionally add new terms or documents to the Site, which will automatically become part of this agreement. We reserve the right to modify these Terms at any time, and any updates will take effect when posted. The updated date will be reflected in the most recent version of the Terms. You waive any right to receive individual notice of these changes and are responsible for checking for updates. Continued use of the Site after changes have been made signifies your acceptance of the revised Terms.
The content provided on this Site is not designed to be distributed in locations where such distribution would violate regional rules or guidelines, nor require us to register in those regions. If you access the Site from a jurisdiction outside of the applicable region, you proceed at your own discretion and remain solely responsible for ensuring compliance with local laws.
This Site is not designed to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). If your activities are subject to these regulations, you are prohibited from using this Site. Additionally, your use of the Site must not violate the Gramm-Leach-Bliley Act (GLBA).
This Site is intended solely for individuals aged 18 or older. Those under the age of 18 are not permitted to access or register for the Site.
INTELLECTUAL PROPERTY CLAIMS
Unless explicitly stated otherwise, all elements of the Site, including but not limited to its programming code, data repositories, written content, software, design, multimedia, images, photographs, graphics, and other materials (jointly known as “Content”), as well as the logos, service marks, and trademarks shown on the Site (collectively, “Marks”), are the exclusive property of Pass-apply-ca.com. These assets are either owned, controlled, or licensed by us and are safeguarded under U.S. copyright laws, trademark protections, and various intellectual property regulations, as well as under international laws and relevant global agreements.
The Content and Marks available on the Site are provided “AS IS” for personal and informational purposes only. Unless specifically authorized by these Terms or granted in writing by us, you are prohibited from copying, reproducing, distributing, transmitting, encoding, publicly displaying, posting, uploading, republishing, or using any portion of the Site, its Marks, or Content for commercial purposes.
If you are granted access to the Site, you are given a limited, non-exclusive license to view and interact with the Site. You may download or print copies of Content that you have permission to access, solely for personal, non-commercial use. Any rights not expressly granted to you are retained by Pass-apply-ca.com.
USER DECLARATIONS
By accessing and using the Site, you confirm and assure that:
If we determine that the information you provided is false, outdated, incomplete, or inaccurate, we retain the authority to pause or revoke your profile and restrict usage to the Site, either temporarily or permanently.
ACCOUNT REGISTRATION
You may be required to register an account with the Site. By doing so, you consent to maintain the confidentiality of your password and are solely accountable for all actions that occur linked to your profile and credentials. We retain the authority to delete, recover, or modify any username you select if we determine, at our exclusive judgment, that the username is inappropriate, offensive, or otherwise unacceptable.
PRODUCTS
All products are liable to availability. We retain the authority to withdraw any item at our discretion and for any cause. Prices for products may change without prior notice.
TRANSACTIONS AND PAYMENT
By making a purchase through the Site, you consent to provide accurate, up-to-date, and complete information for all transactions. This includes keeping your account details and payment information—such as email contact, payment option, and card expiry date—current to ensure smooth processing and effective communication. Sales tax will be applied as required, and product prices may fluctuate without prior notice. All transactions must be conducted in Canadian dollars.
You agree to pay the full amount, including product prices and applicable shipping fees, as stated at the time of your order. By submitting a purchase, you permit us to bill your payment option for the total amount. We retain the authority to amend any errors in pricing, even after the payment have been completed.
We have the right to reject any order placed on the Site. At our judgment, we may choose to restrict or revoke orders based on quantity, individual or household purchases, or based on user account, payment details, or shipping address. We also reserve the right to limit or block orders that, in our judgment, are made by vendors, wholesalers, or suppliers.
REFUNDS POLICY
Refunds are issued at our sole discretion. Once an order has been completed, we are unable to offer a refund, as we have already utilized the necessary resources and personnel to fulfill your request.
If your order has been completed, we will make efforts to work with you on future services. Please note that issuing a refund does not imply any admission that the services provided were inadequate or that you have not received the agreed-upon services. Additionally, a refund does not waive any outstanding balances or obligations owed to us.
We reserve the right to pursue all legal and equitable remedies available to collect any amounts owed, regardless of whether a refund has been issued. If you threaten or attempt to initiate a bank dispute, we may choose to issue a refund to mitigate potential damages, but we will also refer the matter to a collection agency. In the event of a collections referral, you will incur a 35% fee and any associated expenses related to our efforts to recover the outstanding balance, in addition to a $50 collections referral fee.
SERVICES PROVIDED
We provide document preparation and filing services for various government documents, including federal and state filings, among other services. Please note that we are not a government agency. You have the option to file directly with the relevant government office at a lower cost or, in many cases, for free.
By using our services, you acknowledge and agree that we are a third-party provider. Our fees are charged for the assistance we provide in preparing and submitting your filings on your behalf.
RESTRICTED ACTIONS
You may only navigate and use the Site for the purposes for which it is provided. The Site may not be utilized for commercial purposes unless we have given explicit authorization.
By using the Site, you agree to not engage in the following activities:
By agreeing to these Terms, you are committed to ensuring that your use of the Site complies with these restrictions. Infringements may lead to the interruption or cancellation of your profile, as well as other legal actions.
USER-SUBMITTED CONTRIBUTIONS
At present, the Site does not allow users to submit or post content. However, we may offer you opportunities to create, share, transmit, or broadcast information and assets to us or through the Site. This content may include text, audio, video, images, feedback, suggestions, or personal data (collectively known as “Contributions”). These Contributions could be accessible to another users and may also be accessible through third-party platforms. Any content you submit will be handled in accordance with the Site’s Privacy Policy.
By submitting Contributions, you affirm and guarantee that:
Failure to comply with any of these provisions may lead to the temporary or permanent revocation of your ability to access the Site and its services.
CONTRIBUTION RIGHTS
By using the Site, you acknowledge and agree that we may navigate, store, process, and utilize any information or personal data you provide, in accordance with the terms outlined in our Data Protection Policy and any choices or preferences you select (including privacy settings).
If you submit suggestions, feedback, or other types of input regarding the Site, you grant us the right to use, share, and incorporate such feedback for any purpose, without providing any compensation to you.
You maintain complete rights of your submissions or Contributions and all intellectual property or proprietary rights tied to them. We do not assert any ownership over your Contributions. That said, we do not hold for any claims or statements made within your Contributions. As the creator, you are solely accountable for the content you share on the Site, and you agree to indemnify and protect us from any legal claims or liabilities arising from your Contributions.
SITE MANAGEMENT
We retain the discretion, though are not required, to:
PRIVACY POLICY
We prioritize your privacy and the security of your data. Please take the time to review our Data Protection Policy. By using the Site, you acknowledge and agree to the terms outlined in our Data Protection Policy, which is included as part of these Usage Agreement.
Kindly be aware that the Site is hosted in the United States. If you are accessing the Site from a location with data protection regulations that differ from those in the U.S., your continued use of the Site indicates your agreement to the transfer and processing of your data in the United States.
TERM AND TERMINATION
These Usage Agreement will remain valid for as long as you continue to use the Site. Notwithstanding any other clause contained herein, we retain the right to, AT OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, RESTRICT OR DENY ENTRY TO THE SITE (INCLUDING RESTRICTING CERTAIN IP ADDRESSES) TO ANY INDIVIDUAL FOR ANY REASON OR FOR NO REASON. This includes, but is not limited to, breaches of any representation, warranty, agreement, or applicable law or regulation specified in these Usage Agreement.
We may, at any time and without prior warning, terminate your entry to the Site, remove your account, and delete any content or information you have posted, at our sole discretion.
If your account is suspended or terminated if for any reason, you are not allowed to create a new account using your real or fictitious name, or any name that is not your own or that of any third party, even if you are representing them. In addition to suspending or terminating your account, we may pursue all legal remedies available, including civil, criminal, and injunctive actions.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to make changes to, modify, or remove any content from the Site at our discretion, at any time, and for any reason, without prior notice. While we are not obligated to update content, We are not responsible for any changes, price adjustments, interruptions, or discontinuation of the Site or its services, and we are not responsible to you or any third party for these actions.
The availability of the Site is not guaranteed, and it may be subject to temporary disruptions, delays, or errors due to technical issues or necessary maintenance. We may choose to modify, suspend, or terminate access to the Site, either partially or entirely, at our discretion and without prior notice. By using the Site, you acknowledge that we are not liable for any inconvenience, loss, or damage resulting from an inability to access or use the Site during maintenance periods or unforeseen interruptions. There is no obligation on our part to continually support, update, or improve the Site, nor to provide fixes, new releases, or updates.
GOVERNING LAW
Your use of the Site and these Terms and Conditions are governed by and interpreted under the laws of the State of Missouri, without considering its conflict of law rules. This applies to agreements made and to be fully performed within the State of Missouri.
DISPUTE RESOLUTION
Binding Arbitration
Should informal discussions fail to resolve a Dispute, the matter will be conclusively addressed through binding arbitration, unless explicitly excluded below. This provision acknowledges your right, outside its application, to pursue claims in court, including the ability to request a jury trial.
Arbitration proceedings will be initiated and governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, when relevant, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”). Details about these rules are available on the AAA’s official website at www.adr.org. The allocation of arbitration fees, including your share of the arbitrator’s compensation, will be dictated by the AAA Consumer Rules and applicable limitations.
Arbitration proceedings may occur in person, via telephone, online, or through submitted documentation. While the arbitrator will deliver a written resolution, a detailed explanation is only required if specifically requested by one of the Parties. The arbitrator must adhere to the relevant laws, and any failure to do so provides grounds for challenging the award.
Unless explicitly stated otherwise in these Terms, either Party may approach a court to enforce arbitration, halt legal proceedings during arbitration, or confirm, alter, nullify, or enforce the arbitrator’s decision.
These Terms explicitly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods, as well as the Uniform Computer Information Transaction Act (UCITA).
If this arbitration provision is deemed unlawful or unenforceable, neither Party is obligated to arbitrate Disputes falling under that scope. Such Disputes will instead be handled by a court of competent jurisdiction located within the stated jurisdiction, with both Parties agreeing to the court’s authority.
Restriction
The Parties agree that arbitration will be exclusive to the Dispute at hand and will not involve third parties. To the maximum extent allowed by law:
(a) No arbitration shall be combined or merged with any other legal action;
(b) There is no entitlement or authority to pursue any Dispute through class-action arbitration or using class action procedures; and
(c) No Dispute shall be brought forward as a representative of the public or on behalf of any other individuals.
Exceptions to Arbitration
The Parties agree that the following types of Disputes are not subject to the binding arbitration requirements specified earlier:
(a) Disputes related to the enforcement or protection of, or challenges to the validity of, any intellectual property rights held by either Party;
(b) Disputes involving allegations of theft, piracy, violations of privacy, or unauthorized use or exploitation; and
(c) Claims requesting injunctive relief.
If any part of this section is deemed unlawful or unenforceable, the Parties will not be required to submit any Disputes related to the invalid provision to arbitration. Instead, such Disputes will be resolved by a court with appropriate jurisdiction, as outlined in the jurisdiction clause, and the Parties agree to submit to the personal jurisdiction of that court.
To the fullest extent permitted by law, each Party knowingly and permanently waives their right to a jury trial for any claim, demand, action, or legal cause arising from or related to this Agreement, whether presently existing or occurring in the future, and whether based in contract, tort, or any other legal theory. Each Party agrees and consents that any such claim, demand, action, or cause of action shall be decided by a court without a jury. Furthermore, any Party may file an original counterpart or copy of this Agreement with any court as written evidence of the Parties’ consent to waive their right to a jury trial.
CORRECTIONS
The Site may feature content that could contain typographical mistakes, inaccuracies, or omissions, including but not limited to details about services such as descriptions, prices, availability, and other related information. We retain the right to amend any errors, inconsistencies, or missing details and to make changes or updates to the information on the Site at our discretion and without prior notice.
DISCLAIMER
The Site and its services are made available to you on an “as-is” and “as-available” basis, and you agree to use them at your own risk and judgment. To the maximum extent allowed by law, we disclaim all forms of warranties, both expressed and implied, including but not limited to any implied warranties regarding merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the content on the Site is accurate, reliable, or complete, nor do we guarantee the accuracy or performance of any third-party websites linked to it. Furthermore, we are not responsible for:
We make no guarantees or representations about the quality or reliability of products or services promoted or offered by third parties through the Site, linked platforms, or advertisements. Any transactions or interactions between you and third-party providers are strictly between you and them, and we disclaim any responsibility for oversight or resolution of such matters. Always proceed with care and sound judgment when dealing with third-party products or services.
LIMITATIONS OF LIABILITY
In no event shall we, including our officers, employees, or representatives, be held responsible for any damages of any kind. This includes, but is not limited to, direct, indirect, incidental, special, punitive, or consequential damages, such as loss of profits, revenue, data, or any similar losses, arising out of or related to your use of the Site, even if we were informed of the possibility of such damages.
Regardless of any provisions to the contrary, our total liability to you for any claim or cause of action, regardless of its nature, will always be capped at the amount you have paid to us, if applicable.
Please note that certain state laws in the United States and international regulations may restrict or prohibit the limitation of implied warranties or the exclusion of certain types of damages. If such legal provisions apply to your circumstances, portions of these limitations may not apply, and you may hold additional rights as provided by those laws.
INDEMNIFICATION
You agree to protect, compensate, and release us from liability, including our affiliates, subsidiaries, executives, representatives, collaborators, and staff, against any losses, damages, claims, liabilities, or expenses—such as reasonable legal fees—arising from or connected to:
We reserve the right to manage the defense of any matter for which you owe us indemnification, with the associated costs being your responsibility. You agree to cooperate with us at your own expense in defending such claims. We will take appropriate steps to notify you promptly of any legal claims or actions requiring your indemnification as soon as we are aware of them.
USER DATA
We will store certain information you provide through the Site to support its functionality and ensure efficient management. This may include data related to your interactions and activities on the platform. Although we perform routine backups to safeguard stored information, the responsibility for any data you transmit or generate while using the Site ultimately lies with you.
You understand and agree that we are not liable for any loss, alteration, or damage to your data. By using the Site, you waive any right to pursue claims or legal actions against us regarding such occurrences.
DIGITAL COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By interacting with the Site—whether browsing, sending emails, or completing online forms—you consent to receiving our communications electronically. You acknowledge that all contracts, notifications, disclosures, and other messages sent via email or made available on the Site satisfy any legal requirements for such communications to be in written form.
You also agree to the use of electronic records, signatures, agreements, and transactions. This includes accepting the digital delivery of notifications, policies, and transactional details related to your activities on the Site. Furthermore, you waive any legal rights under laws or regulations that require physical signatures, non-digital record-keeping, or the use of non-electronic payment methods.
CALIFORNIA USERS AND RESIDENTS
If you have concerns that remain unresolved after engaging with us, you can contact the Complaint Assistance Unit within the Consumer Services Division of the California Department of Consumer Affairs.
You may write to them at:
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
Alternatively, you can reach them by phone at:
(800) 952-5210 or (916) 445-1254.
MISCELLANEOUS
This agreement, together with any guidelines or guidelines displayed on the Site, represents the complete agreement between you and us regarding your use of the Site. Our decision not to enforce any provision or right within these Conditions do not represent a relinquishment of that provision or right. These Terms will be upheld to the fullest extent allowed by applicable law. We reserve the right to transfer or assign any of our rights and obligations to another party without prior notice. We are not responsible for any delays, failures, or damages caused by circumstances beyond our reasonable control.
If any part of these Terms is deemed unlawful, invalid, or unenforceable, that specific portion will be removed, but the remainder of the Terms will continue to be effective and enforceable.
Using the Site does not create any form of collaboration, partnership, employment, or representative connection between you and us. These Terms are not to be interpreted against us merely because we authored them. Additionally, you agree not to contest the validity of these Terms based on their electronic format or the absence of handwritten signatures.
CONTACT US
To resolve any complaints regarding the Site or to receive further information about your use of the Site, please contact us by clicking on the “Contact Us” link on this website.
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Pass-apply-ca.com is an independent third-party service that assists with Canadian passport applications. We are not affiliated with the Canadian government or any other official government agency. 
